Cervo Mountain Resort Zermatt, Zermatt - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

Riedweg 156, Zermatt, Switzerland, 3920

Cervo Mountain Resort is a 5-star luxury hotel in Zermatt, Switzerland, positioned next to ski slopes and hiking trails. It offers ski-in/ski-out access and features unique wellness spaces within each chalet. Guests can enjoy stunning views of the iconic Matterhorn Mountain.

Location

Cervo Mountain Resort is located a 15-minute walk from Zermatt village, positioned with direct access to ski lifts and hiking trails. Free transfer services are available between the hotel and the train station or village entrance. The nearest airport is Lugano Airport, located 55 miles from the resort.

Rooms

The resort offers six chalets with a total of 36 rooms and suites, featuring modern design combined with alpine elements. Each room includes a private bathroom with designer toiletries, and many rooms offer balconies or terraces with mountain views. Family-friendly accommodations are also available, where double rooms can be connected to deluxe rooms for added space.

Eat & Drink

Cervo Mountain Resort houses three on-site restaurants and bars serving diverse culinary experiences. The elegant main restaurant prepares selected regional specialties and fine wines, while the Bazaar restaurant presents vegetarian dishes inspired by international markets. Guests can enjoy après-ski experiences at the hotel's terrace, providing a vibrant social atmosphere.

Leisure & Business

The hotel boasts the Mountain Ashram Spa, offering massages and various body treatments. For business needs, there are three meeting rooms equipped for events. Leisure services include complimentary wireless internet, concierge assistance, and ski storage, ensuring a comfortable stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

2 persons

37 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Coffee machine

room details

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Guest Room

Max:

2 persons

32 m²

Bed options:

2 Single beds

Mountain view

Shower

Coffee machine

room details

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Guest Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Center

Zermatt2000 ft

Airports

Sion (SIR) 47.8 mi

Agno (LUG) 100.5 mi

Train

Zermatt railway station2000 ft

Train400 ft

Bus

Bus stop 7.2 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious Luxury!

“Our chalet was stunningly spacious, with modern furnishings and an outdoor balcony that provided amazing views of the Matterhorn.” view full review

Relaxing Spa Escape!

“The spa facilities were really good, featuring a hot tub and sauna in our chalet that provided a perfect place to unwind after a day of exploring.” view full review

Delicious Dining!

“Dining at Madre Nostra was an intimate experience; the fresh pasta and cocktails were excellent, truly enhancing our culinary journey.” view full review

Cozy Living Space!

“The living area was perfectly designed and exceptionally cozy, creating an inviting environment for relaxation by the fireplace with friends.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Ski to door
Ski storage
Elevator
Currency exchange
Fireplace
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Ski school
Hiking
Cycling
Yoga class

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Ski equipment rental
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Cribs
Babysitting/Child services
Children's menu
Children's play area

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Steam room
Massage
Pool with view

Room features

Heating
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Bathtub
Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

iPad
CD player
AM/FM alarm clock

Room decor

Parquet floor

Location

Riedweg 156, Zermatt, Switzerland, 3920

Map view

street view

Riedweg 156, Zermatt, Switzerland, 3920

City landmarks

Museums

Matterhorn Museum

2700 ft

ZermattSwitzerland

The Matterhorn

1.3 mi

Cemetery

Mountaineer's Cemetery

2700 ft

Church

St Peter's English Church

2500 ft

Bridges

Photopoint Kirchbrucke bridge

2500 ft

Church

Parish Church of St. Mauritius

2800 ft

Bahnhofstrasse

Walk of Climb

2200 ft

Sunnegga

1.4 mi

Hinterdorfstrasse 25

Hinterdorfstrasse

2200 ft

Stellisee 3920 Zermatt

Stellisee

2800 ft

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

4000 ft

Hohbalmen

2600 ft

Castor Mountain

2600 ft

Denner Partner

2400 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

2600 ft

Murmeli Brunnen

2600 ft

Beach

Leisee

1.6 mi

Ski Area

Wolli park for beginners Sunnegga

1.5 mi

Moosstrasse

Gorner Gorge

1.4 mi

Amusement & Theme Parks

Forest Fun-Park Zermatt

5000 ft

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.3 mi

Garden

Ricola Herb Garden

1.3 mi

Beach

Grunsee

1.9 mi

Ski Area

Gornergrat

3.0 mi

Unterrothorn

2.1 mi

3920 Zermatt

Grindjisee

1.9 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.1 mi

Garden

Dossen Glacier Garden

2.1 mi

5-Seenweg

1.8 mi

Nearby

Seilerwiesenstrasse 9

Obere Matten playground no. 1

2000 ft

Restaurants

Ferdinand by Cervo

200 ft

Riedweg 156

Chalet Hotel Schoenegg Restaurant

600 ft

Riedweg 35

Restaurant Alpenroyal

500 ft

Riedweg 96

La Caleche

2100 ft

Gryfelblatte 4

Restaurant Chez Heini

2200 ft

Wiestistrasse 45 3920 Zermatt

Christiania Restaurant

2000 ft

Wiestistrasse 7

Chalet da Giuseppe

1200 ft

Vispastrasse 26

Cheminee

900 ft

Matterstrasse 31

Reviews and Ratings

Feedback from previous guests about their experience.

90%

enjoyed the hotel and would happily stay again

Spectacular views

Great ski accessibility

Inconsistent service

Overpriced dining

9.0/10

Perfect

Rooms

9.2

Location

9.2

Service

9.3

Dining

9.0

5/5 based on 1002 reviews

#26 of 107 hotels in Zermatt based on Tripadvisor

Ethan

United Kingdom, March 2025

9.8/10

This hotel in Zermatt offers breathtaking views of the Matterhorn and an exceptional dining experience that truly stands out. The service level is remarkable, with staff that genuinely make an effort to assist and engage with guests. While the ambiance during après-ski can be lively and fun, those looking for a more subdued atmosphere might find it a bit overwhelming at times. Nevertheless, the combination of stunning scenery and delightful hospitality ensures a memorable stay.

Rooms

10.0

The rooms are brilliantly designed, bright, and spacious, with fantastic views of the Matterhorn. I loved that they were stocked with everything I could possibly need, adding to the comfort of my stay.

Service

10.0

The service is incredible; each staff member is attentive and incredibly knowledgeable about the region. I felt well cared for throughout my stay, whether it was during meals or when asking for local tips.

Location

10.0

The hotel boasts an outstanding location, conveniently positioned near ski lifts and only a short walk to town, making it ideal for skiing as well as exploring Zermatt.

Dining

10.0

Dining at the hotel was exceptional. The variety and quality of meals, especially the breakfasts, were a delight. It was a great experience to try local flavors in a warm and inviting atmosphere.

Facilities

9.0

The hotel's facilities enhance the experience with options for wellness and relaxation after a day of skiing. The offerings are thoughtfully curated to provide guests with a rejuvenating experience.

Daniel

United Kingdom, December 2024

8.4/10

This hotel offers a wonderful blend of comfort and style, with spectacular views of the Matterhorn. The location is perfect for skiing, with easy access to the lifts, and the overall atmosphere is vibrant and lively. However, the service can be inconsistent at times, particularly with knowledge about local activities, and the dining prices could be improved. Overall, it's a fantastic experience despite some minor issues.

Rooms

9.0

The rooms are beautifully designed and provide great views of Zermatt and the Matterhorn. I enjoyed how cozy they felt, and the included free soft drinks in the minibar were a nice touch.

Service

7.0

Service was attentive and accommodating, especially when they prepared a to-go breakfast for me at an early hour. However, I did experience a hiccup with the reception regarding my ski pass, which could have been handled better.

Location

10.0

The location is a true gem, being conveniently situated near the Sunnegga lift, making it quite easy to head out for skiing. It's also just a short distance to explore the town.

Dining

8.0

The dining experience was generally enjoyable, especially the breakfast with its high quality and variety. However, I did find some of the menu prices to be on the steep side, which detracted slightly from the overall value.

Facilities

8.0

Facilities include a lively après-ski scene with good music options, but I felt the wellness offerings could be expanded to enhance relaxation after a day of skiing.

Spectacular views

Inconsistent service

Elliot

United Kingdom, October 2024

9.0/10

I had an incredibly luxurious and peaceful stay at the hotel, surrounded by breathtaking views of the Matterhorn. The service was impeccable, with helpful staff making me feel absolutely welcome. However, the location might not be ideal for those preferring immediate access to various activities as it involves a short walk. The dining options and quality were top-notch, making every meal a delightful experience.

Rooms

9.0

The rooms were cozy and warm, offering fantastic views and equipped with all essential amenities. I was particularly impressed with the eco-friendly approach to toiletries.

Service

Location

8.0

The location is superb, set against the mountain slope with incredible views over Zermatt and easy access to the Sunnega train. However, it does require a bit of a walk to the nearest points of interest.

Dining

10.0

The dining experience was exceptional, with breakfasts that felt like I was in a top restaurant. There's plenty of variety available, making each meal enjoyable.

Facilities

9.0

The hotel boasts impressive facilities, allowing guests to relax and recharge after outdoor adventures. However, the distance from dining areas to some rooms could be a minor inconvenience.

Luxurious ambiance

Distance to activities

Jennifer

United Kingdom, September 2024

8.6/10

Staying at this hotel was a delightful experience overall. The views of the Matterhorn from the rooms are absolutely breathtaking, and the staff went above and beyond to ensure our comfort, making the service truly exceptional. While the dining options were amazing, the price is quite high, which might make it less accessible for some. Nonetheless, the atmosphere and unique touches truly made our visit memorable.

Rooms

8.0

The room was cleverly designed, bright, and spacious with gorgeous views of the Matterhorn. However, the layout meant that we had to keep the curtains closed for privacy due to nearby balconies overlooking our room.

Service

10.0

The service was warm and engaging. The staff were incredibly helpful with everything from ski rentals to recommending the best local wines at dinner, making our stay feel personal and attentive.

Location

9.0

The location is superb with easy access to the Sunnegga lift and a short walk to the Gornegracht train. The vibrant atmosphere near the après-ski bars also added to the fun.

Dining

9.0

Dining was exceptional with a fantastic selection of dishes and a breakfast that rivals the best restaurants. Every meal was a treat, but prices felt quite steep for those on a budget.

Facilities

7.0

Facilities provided were top-notch, although I wish there was a bit more space in public areas as they felt crowded at times.

Ian

United Kingdom, September 2024

9.2/10

Staying at Cervo was a truly memorable experience! The stunning views of the Matterhorn and priority given to guest comfort throughout the hotel definitely stood out. The staff's dedication to service and thoughtful details made every moment enjoyable. However, while the dining was delicious, it could benefit from a bit more variety. Overall, it’s a fantastic choice for anyone looking for luxury in Zermatt.

Rooms

10.0

The rooms are not only spacious but also have a fantastic view of the Matterhorn. I was especially impressed by the eco-friendly approach to toiletries, which shows a commitment to sustainability.

Service

10.0

The service is truly remarkable—every staff member went above and beyond to ensure I felt welcomed and taken care of. Their attentiveness made the stay even more special.

Location

9.0

Cervo is perfectly situated away from the busyness of the streets, allowing for an unobstructed view of the Matterhorn while still being within walking distance to great shops and restaurants.

Dining

8.0

The dining experience was delicious, with fresh and flavorful options. However, I felt there could have been a larger variety, particularly for breakfast.

Facilities

9.0

The facilities are fantastic, with impressive wellness options that truly enhance the after-ski experience. Everything is designed to offer relaxation and rejuvenation.